Privacy Policy & Data Deletion Policy
Effective Date: August 10, 2026
This Privacy Policy explains how Laundra Delivery ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application and delivery operations platform.
1. Information We Collect
To provide reliable pickup and delivery services, we may collect:
- Personal Details: Name, phone number, email address.
- Delivery Data: Order details, pickup/drop-off addresses, delivery completion logs.
- Device Information: App usage metrics, login authentication tokens.
2. How We Use Your Information
- To assign, manage, and complete laundry pickup and delivery tasks.
- To process delivery agent earnings, commissions, and shift management.
- To provide customer support and operational announcements.
3. Data Sharing & Security
We strictly do NOT sell or share your personal data with third-party advertisers. All data is encrypted in transit using SSL/TLS encryption and stored on secure cloud database servers.
4. User Rights & Account Data Deletion Request
You have the right to request access to or deletion of your account and associated personal data at any time.
To request account data deletion:
- Email our support team at kanikarapubhanup@gmail.com with the subject line "Account Data Deletion Request".
- Provide your registered phone number or email address.
- Upon verification, your account and personal data will be permanently purged from our active systems within 30 days.
5. Contact Us